Browsing by Author "Mogaka, Elkanah Ombiro"
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CUSTOMER CARE PRACTICES INFLUENCING CUSTOMER LOYALTY IN SEVENTH-DAY ADVENTIST CHURCH’S GUEST HOUSES IN KENYA
Mogaka, Elkanah Ombiro (2018-12)Customer loyalty is viewed by this study as an ingredient that would yield repeat business in the hotel sector. This study had an assumption that the low guest count experienced by the 3 Seventh-day Adventist Guest Houses ...