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THE EFFECTS OF EMPLOYEE SHARE OWNERSHIP PLAN ON EMPLOYEES WORK ATTITUDES AND JOB SATISFACTION IN SELECTED BANKS IN NAIROBI, KENYA
Employee Share Ownership Plans are becoming increasingly popular in the Kenyan local market as schemes provided to employees with the opportunity to acquire or purchase shares in their company. The adoption and implementation ...
THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER RETENTION AMONG EMPLOYEES IN SELECTED INSTITUTIONS IN BLANTYRE CITY, MALAWI
The present study was done to assess the influence of customer relationship management on customer retention in the banking sector in Blantyre city Malawi. The study used descriptive correlational study design in which ...