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CUSTOMER CARE PRACTICES INFLUENCING CUSTOMER LOYALTY IN SEVENTH-DAY ADVENTIST CHURCH’S GUEST HOUSES IN KENYA
Customer loyalty is viewed by this study as an ingredient that would yield repeat business in the hotel sector. This study had an assumption that the low guest count experienced by the 3 Seventh-day Adventist Guest Houses ...
THE IMPACT OF INDUSTRIAL UNREST ON SELECTED PERFORMANCE OUTCOMES OF HEALTH INSTITUTIONS: A CASE OF KIAMBU COUNTY, KENYA
The Constitution 2010 devolved the responsibility of public health service delivery for primary and secondary health services to the counties in order to ensure that health services are brought closer to the citizens and ...
EFFECT OF FACE-TO-SCREEN METHOD OF TEACHING ON SECONDARY SCHOOL STUDENTS’ PERFORMANCE AND AFFECTIVE LEARNING IN ENGLISH COMPOSITION WRITING IN GWERU ZIMBABWE
This study, actuated by low performance in English composition writing in Zimbabwe, explored the effect of face-to-screen teaching method on secondary school students‘ affective learning and performance in English ...