ASSESSING THE IMPACT OF ORGANIZATIONAL FACTORS ON EMPLOYEES’ PERFORMANCE IN PUBLISHING DEPARTMENT OF THE SEVENTH – DAY ADVENTIST CHURCH IN KENYA
Nyaribo, Kefa Moruri
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This study assessed the impact of specific organizational factors that affect employees’ performance in the publishing department of Seventh-day Adventist church in Kenya. In establishing the levels of employees’ performance, the extent to which selected organizational factors impact on employees’ performance and the significance of the selected organizational factors in impacting employees’ performance in the publishing department of the Seventh-day Adventist church in Kenya, the researcher adopted a descriptive – correlation survey research design and collected data using self – constructed questionnaires. From the population of 134, out of which a sample of 134 was selected using purposive sampling technique. The data was analyzed using the mean, standard deviation, correlation and analysis of variance whereby results showed that levels of performance in the publishing department of the Seventh – day Adventist Church in Kenya is satisfactory and organizational factors grouped into management support, communication, supervision factors, leadership and interpersonal factors significantly impact employees’ performance. Findings of the study indicated that respondents agreed that customer needs were met. Also, the study revealed that good leaderships, enhanced communication, and good interpersonal relationships. The study concluded that employees were positive in all the elements of performance related to work, employees and were in agreement with management’s support. Consequently, the study recommended that Publishing Department of SDA should enhance these selected organizational factors so as to improve performance.
- SCHOOL OF BUSINESS